Delivery & Returns
Your order is prepared and shipped within 72 business hours (excluding weekends and holidays).
This timeframe may be extended during new collection launches or promotional periods.
Metropolitan France
- Colissimo – With signature (2–3 business days): €5.90
- Chronopost – Drop-off point (3–5 business days): €3.90
- Store Pickup (2 business days): Free
Luxembourg, the Netherlands, Belgium, Germany
- Colissimo Europe (5–6 business days): €9.90
- Chronopost Drop-off Point (4–5 business days): €5.90
United Kingdom
- Colissimo Europe (8–9 business days): €13.00
- Chronopost Classic (4–6 business days): €20.00
Switzerland
- Colissimo Europe (8–9 business days): €15.00
- Chronopost Classic (4–6 business days): €35.00
Italy, Spain
- Colissimo Europe (5–6 business days): €11.90
- Chronopost Drop-off Point (4–5 business days): €5.90
Denmark
- Colissimo Europe (8–9 business days): €15.00
- Chronopost Drop-off Point (5–6 business days): €9.50
Ireland
- Colissimo Europe (8–9 business days): €11.90
Portugal
- Colissimo Europe (5–6 business days): €11.90
- Chronopost Drop-off Point (4–5 business days): €5.90
Austria
- Colissimo Europe (5–6 business days): €11.90
- Chronopost Drop-off Point (4–5 business days): €9.50
Sweden
- Colissimo Europe (8–9 business days): €18.00
- Chronopost Drop-off Point (5–6 business days): €9.50
International & French Overseas Departments and Territories
- Colissimo International (8–9 business days): €25.00
- Colissimo to French Overseas Departments and Territories (8–9 business days): €20.00
Free shipping on orders over €100 in France via Chronopost Relais.
Free shipping on orders over €200 to: Germany, Austria, Belgium, Denmark, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Sweden, and Spain
via Colissimo or Chronopost Relais.
Contact us via our contact form or by phone at +33 (0)6 31 70 77 05 Monday through Friday, from 9 a.m. to 1 p.m.
Once you receive your order, you have 14 days to return an item if it doesn't suit you.
- If your order was delivered to mainland France and the total amount is over €100, a prepaid return label is included in your package.
- Outside France, you are responsible for return shipping costs.
- You can also exchange or return your items for free at one of our stores.
Benoa
35 Route de Calvi
20220 L'Île-Rousse
France
Please include the packing slip in the package so that we can process the refund.
Any returned item must be new, complete, unworn, unwashed, and still have its original tag attached.
Any product that does not meet these conditions cannot be refunded.


