Delivery & returns

Your order will be prepared and shipped within 72 business hours (excluding weekends and public holidays).
This timeframe may be extended during new collection launches orsales promotions.

mainland France

• Colissimo – With signature (2–3 business days): €9.90
• Colissimo – Pickup point (2–3 business days): €7.50
• Chronopost – Pickup point (3–5 business days): €4.60
• Pick-Up Boutique (2 business days): Free

Luxembourg, Netherlands, Belgium, Germany

• Colissimo Europe (5–6 business days): €9.90
• Chronopost Relais (4–5 business days): €5.90

United Kingdom

• Colissimo Europe (8–9 business days): €13.00
• Chronopost Classic (4–6 business days): €20.00

Switzerland

• Colissimo Europe (8–9 business days): €15.00
• Chronopost Classic (4–6 business days): €35.00

Italy, Spain

• Colissimo Europe (5–6 business days): €11.90
• Chronopost Relais (4–5 business days): €5.90

Denmark

• Colissimo Europe (8–9 business days): €15.00
• Chronopost Relais (5–6 business days): €9.50

Ireland

• Colissimo Europe (8–9 business days): €11.90

Portugal

• Colissimo Europe (5–6 business days): €11.90
• Chronopost Relais (4–5 business days): €5.90

Austria

• Colissimo Europe (5–6 business days): €11.90
• Chronopost Relais (4–5 business days): €9.50

Sweden

• Colissimo Europe (8–9 business days): €18.00
• Chronopost Relais (5–6 business days): €9.50

International & Overseas Territories

• Colissimo International (8–9 business days): €25.00
• Colissimo DOM-TOM (8–9 business days): €20.00

Free shipping on orders over €130 in France with Colissimo Europe or Chronopost Relais.
Free shipping on orders over €200 to: Germany, Austria, Belgium, Denmark, Ireland, Italy, Luxembourg, Netherlands, Portugal, Sweden, Spain
with Colissimo or Chronopost Relais.

Contact us via our contact form or by phone at
+33 (0)6 31 70 77 05
Monday to Friday, 9 a.m. to 1 p.m.

You have 14 days from the date of receipt of your order to return an item if it does not suit you.

• If your order was delivered to mainland France and its value exceeds €130, a prepaid return label is included in your package.
• Outside France, return shipping costs are your responsibility.
• You can also exchange or return your items free of charge at any of our stores.

Benoa
35 Route de Calvi
20220 L’Île-Rousse
France

Please include your delivery note in the package so that we can process your refund.

All returned items must be new, complete, unworn, unwashed, and with their original tags attached.
Any product that does not meet these conditions will not be eligible for a refund.