Receive my order in a reusable parcel
 

Delivery & returns


Your order is prepared and dispatched within 72 hours (excluding weekends and public holidays). This delivery time may be extended during new collections or sales operations.

Here is a list of our carriers: 

In France :
  • Colissimo (with signature) Metropolitan France (2-3 working days) 7,90€ ;
  • Chronopost relais (3-5 working days) €4.60 ;
  • Pick-Up Boutique (2 working days) free of charge.
Europe(Austria, Belgium, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain):
  • Colissimo Europe (5-6 working days) €11.90 ;
  • Chronopost relais (4-5 working days) €7.50 ;
International :
  • Colissimo International (5-6 working days) 25€ ;
  • Colissimo DOM TOM (5-6 working days) 20€.

Visit free delivery for orders over €150 in France with Colissimo Europe and Chronopost relais. 
Visit free delivery for orders over 200€ within Europe with Colissimo and Chronopost relais. 

Got a question?

Contact us at the following address via our contact form or by phone on +33 (0) 6 31 70 77 05 Monday to Friday, 9am to 12pm and 2pm to 5pm.

Return policy

From the date of receipt of your order, you have
14 days to return an item if it does not suit you.

If your order was delivered in Metropolitan France and the value exceeds 150€, v
ou will receive a prepaid return label in the parcel. 

Outside France and Europe, you are responsible for return shipping costs.

You can exchange or return your items free of charge in one of our boutiques, or send them by post to the following address:

Benoa
Z.A. Corbara
Route de Calvi
20256 Corbara


Please slip your delivery note inside the package to be returned so that we can proceed with the refund.

All returned items must be new, complete, unworn, unwashed and with their original label. Any product that does not meet the conditions listed above will not be refunded.