Your order will be processed and shipped within 72 business hours (excluding weekends and holidays).
Delivery
In mainland France:
- Store Pickup (2 days): Free
- Chronopost Relais (3–5 days): €3.90
- Colissimo with signature (2–3 days): €5.90
In Europe, shipping is free on orders of €200 or more to the following countries: Germany, Austria, Belgium, Denmark, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Sweden, and Spain via Colissimo or Chronopost Relais. For other countries, please see our rates and terms.
Returns and Exchanges
Once you receive your order, you have 14 days to return an item if it doesn’t suit you.
Items must be new, unworn, and still have their tags attached. Please include the packing slip in the package.
Return shipping costs:
- Free in Benoa stores and from France if the original order totaled more than €100 (prepaid shipping label included).
- Shipping costs apply to orders under €100 and to international orders.
You can also exchange or return your items for free at any of our stores.
Contact
Phone: +33 (0)6 31 70 77 05 (Monday through Friday, 9 a.m. to 1 p.m.) or via the online form.
